As of January 3rd, 2026 I no longer provide furniture consultations or service Value City Furniture business.
re: chapter 11 bankruptcy
If you need immediate assistance, please call the store at 872-210-3042 and select option #5 for customer care department.
If no one answers at the store, please call the main corporate call center at 888-751-8552
I’m not sure if this can work for your order, but here is the info for filing a claim for a refund.
resources
pure promise
furniture care protection
1-888-705-4001
file a claim
email
claims@furniturecareprotection.com
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